We have an automatic SMS service reminding patients of Out-patient appointments only if we have a CURRENT & ACCURATE mobile phone number. Patients will be called before surgery to ensure thay have everthing they need and will contacted by the practice post op to ensure everything is OK and that they understand all of the postop instructions. If they are to be listed for an operation, they will be required to complete and leave an anaesthetic assessment which will require a list of all of the medication they are currently taking, so it is important that they bring a CURRENT list with them and any allergies they may have.